{"id":12,"date":"2023-11-30T15:06:51","date_gmt":"2023-11-30T07:06:51","guid":{"rendered":"https:\/\/360mediskin.com\/?page_id=12"},"modified":"2023-11-30T15:06:52","modified_gmt":"2023-11-30T07:06:52","slug":"refund_returns","status":"publish","type":"page","link":"https:\/\/360mediskin.com\/zh\/refund_returns\/","title":{"rendered":"Refund and Returns Policy"},"content":{"rendered":"<p><strong>Last Updated: <\/strong>30 November 2023<\/p>\n\n\n\n<p>Thank you for shopping with 360 Medi Skin. Our Refund and Returns Policy outlines the terms and conditions for refunds and returns of products purchased through our website [<a href=\"http:\/\/www.360mdiskin.com\/\">www.360mdiskin.com<\/a>]. Please read the following information carefully.<\/p>\n\n\n\n<p><strong>1. Refund Policy:<\/strong><\/p>\n\n\n\n<p><strong>1.1 Eligibility:<\/strong><\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>To be eligible for a refund, the product must be unused, in its original packaging, and in the same condition as when you received it. We require proof of purchase for all refund requests.<\/li>\n<\/ul>\n\n\n\n<p><strong>1.2 Time Frame:<\/strong><\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Refund requests must be made within [insert number] days of the purchase date. After this period, we may not be able to offer a refund.<\/li>\n<\/ul>\n\n\n\n<p><strong>1.3 Refund Process:<\/strong><\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>To initiate a refund, please contact us at [<a href=\"mailto:admin@360mdiskin.com\">admin@360mdiskin.com<\/a>] or [603-91334803]. Provide your order number, a detailed reason for the refund request, and any supporting documentation. Our customer service team will review your request and guide you through the process.<\/li>\n<\/ul>\n\n\n\n<p><strong>1.4 Non-Refundable Items:<\/strong><\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Certain items are non-refundable, including but not limited to gift cards, downloadable software, and personalized or hygienic products. These items will be clearly marked as non-refundable during the purchase process.<\/li>\n<\/ul>\n\n\n\n<p><strong>2. Returns Policy:<\/strong><\/p>\n\n\n\n<p><strong>2.1 Eligibility:<\/strong><\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>If you receive a damaged or defective product, please contact us within [insert number] days of receiving your order. We may require photographic evidence of the damage or defect.<\/li>\n<\/ul>\n\n\n\n<p><strong>2.2 Return Process:<\/strong><\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>To initiate a return, please contact us at [<a href=\"mailto:admin@360mdiskin.com\">admin@360mdiskin.com<\/a>] or [603-91334803]. Provide your order number, details of the issue, and any supporting documentation. Our customer service team will guide you through the return process.<\/li>\n<\/ul>\n\n\n\n<p><strong>2.3 Shipping Costs:<\/strong><\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>If the return is due to an error on our part or a defective product, we will cover the return shipping costs. In other cases, the customer is responsible for return shipping fees.<\/li>\n<\/ul>\n\n\n\n<p><strong>3. Exchange Policy:<\/strong><\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>We do not currently offer direct product exchanges. If you wish to exchange a product, please follow the return process and place a new order for the desired item.<\/li>\n<\/ul>\n\n\n\n<p><strong>4. Contact Us:<\/strong><\/p>\n\n\n\n<p>If you have any questions or concerns regarding our Refund and Returns Policy, please contact us at [<a href=\"mailto:admin@360mdiskin.com\">admin@360mdiskin.com<\/a>] or [603-91334803].<\/p>\n\n\n\n<p>Thank you for choosing 360 Medi Skin. We value your satisfaction and are committed to providing a positive shopping experience.<\/p>","protected":false},"excerpt":{"rendered":"<p>Last Updated: 30 November 2023 Thank you for shopping with 360 Medi Skin. Our Refund and Returns Policy outlines the terms and conditions for refunds and returns of products purchased through our website [www.360mdiskin.com]. Please read the following information carefully. 1. Refund Policy: 1.1 Eligibility: 1.2 Time Frame: 1.3 Refund Process: 1.4 Non-Refundable Items: 2. [&hellip;]<\/p>","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":20,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-12","page","type-page","status-publish","hentry"],"blocksy_meta":[],"jetpack_sharing_enabled":true,"_links":{"self":[{"href":"https:\/\/360mediskin.com\/zh\/wp-json\/wp\/v2\/pages\/12","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/360mediskin.com\/zh\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/360mediskin.com\/zh\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/360mediskin.com\/zh\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/360mediskin.com\/zh\/wp-json\/wp\/v2\/comments?post=12"}],"version-history":[{"count":1,"href":"https:\/\/360mediskin.com\/zh\/wp-json\/wp\/v2\/pages\/12\/revisions"}],"predecessor-version":[{"id":505,"href":"https:\/\/360mediskin.com\/zh\/wp-json\/wp\/v2\/pages\/12\/revisions\/505"}],"wp:attachment":[{"href":"https:\/\/360mediskin.com\/zh\/wp-json\/wp\/v2\/media?parent=12"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}